Data protection

Thank you for visiting our website and for your interest in
our services. Protecting your privacy when processing data is important to us. We treat your voluntarily provided personal data confidentially in accordance with the statutory data protection regulations and this data protection declaration.
The legal basis of data protection can be found at the Bavarian State Office for Data Protection Supervision (BayLDA), in the Federal Data Protection Act (BDSG), the EU General Data Protection Regulation (EU-DSGVO, May 25th, 2018) and the Telemedia Act (TMG/RStV).

General information
The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in the following statements.

Data collection on our website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator.

What data is collected?
Your personal information is collected when you provide it to us. This can, for example, be data that you enter in a contact form or in the guest book or simply send by e-mail.
Other data is automatically recorded anonymously by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter our website.

What do we use the data for?
Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior for statistical purposes and to improve our website.

What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of data protection. Furthermore, you have the right to lodge a complaint with the supervisory authority responsible for us, the Bavarian State Office for Data Protection Supervision (BayLDA).

Analysis tools and third-party tools
When you visit our website, your surfing behavior can be statistically evaluated. This is done with so-called analysis programs and cookies. The analysis of your surfing behavior is usually anonymous; surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain third-party tools. You will find detailed information on this in the following explanations.

General information and mandatory information

Our website can usually be used without providing any personal data. There may be different regulations for the use of individual services on our site, which in this case are explained separately below and inform you in particular about the type, scope and purpose of the collection, use and processing of personal data.

Use and Disclosure of Personal Data
If you commission us to provide a service, the personal data you enter will only be used in accordance with the EU GDPR, BDSG and TMG to the extent necessary for the performance of the order (e.g. to process information requests, order brochures, book from apartment or room). This also includes the transfer of your data for the provision of the service or for the contract processing, if necessary.
Any further transfer, in particular a sale of your personal data to third parties, does not take place.
Exception: We disclose personal data about customers if we are legally obliged to do so or if such disclosure is necessary to enforce our general terms and conditions or other agreements or to protect our rights and the rights of our customers and those of third parties, e.g. in the case of Attacks on our network infrastructure for legal or criminal prosecution. This includes exchanging data with companies that specialize in preventing and minimizing infringement, abuse and fraud. It is expressly made clear that in this context there is no transfer of data to these companies for commercial use that conflicts with this data protection declaration.

Responsible body
The responsible body for the Data processing on this website is the website operator.
The responsible body is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data.


Information, correction, objection, deletion
The data processing operations are only possible with your express consent
You have the right to free information about your stored personal data, its origin and recipient and the purpose of data processing at any time - without giving reasons. You also have the right to correction, blocking, objection and deletion of this data. An informal message by e-mail to us is sufficient for this. The legality of the data processing carried out until the revocation remains unaffected.

Right of appeal to the competent supervisory authority
In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based.

Bavarian State Office for Data Protection Supervision
Street address: Promenade 27 (Schloss), 91522 Ansbach
Postal address: PO Box 606, 91511 Ansbach
Reachability:
Telephone: +49 (0) 981 53 1300
Fax: +49 (0) 981 53 98 1300
Email: poststelle@lda.bayern.de
Internet: https://www.lda.bayern.de

Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done to the extent that it is technically feasible.

data security
We use technical and organizational security measures according to the current state of knowledge in order to protect the data you have made available to us from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Your data is stored in a secure operating environment that is not accessible to the public. Our security measures are checked at regular intervals and continuously improved in line with technological developments.

Data collection on our website

Data collection of personal data contract data

Data collection via email
If you wish to contact us by e-mail, we would like to point out that the confidentiality of the information transmitted cannot be guaranteed in the case of unencrypted e-mails. The content of unencrypted e-mails can be viewed by third parties. We therefore recommend that you send us confidential information either in encrypted form or by post.
Your e-mail address and the data transmitted will only be used for correspondence with you. Any other use or transfer to third parties does not take place.

Objection to promotional mails
We hereby object to the use of contact data published as part of the imprint obligation to send unsolicited advertising and information material. We expressly reserve the right to take legal action in the event of unsolicited advertising being sent, such as spam e-mails.

contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of further correspondence. We do not pass on this data for services without your consent.


Booking forms – collection and processing of personal data and contract data

Data protection of partner portals
Our website may use techniques from our partner company TourOnline AG in order to be able to process your inquiries/bookings efficiently.
By using this website, you agree to the collection, processing and use of the data collected automatically and the data you have entered by our partner company, one of its representatives, or third-party providers. Our partner companies ensure that your data is only processed and used for the purposes of advice, advertising and market research with your express consent. Your data will not be sold, rented or made available to third parties in any other way. You can object to the use of your data at any time by contacting our partner companies.
We collect, process and use personal data only insofar as they are necessary for the establishment, content or change of the legal relationship (inventory data). This is done on the basis of Article 6 Paragraph 1 Letter b GDPR, which requires the processing of data to fulfill execution of a contract (e.g. via online booking tools) or pre-contractual measures. We collect, process and use personal data about the use of our website (usage data) only to the extent necessary to enable the user to use the service or to bill the user.
The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Use of the online booking tool DIRS21 from TourOnline AG
Our online presence uses the online booking tool DIRS21 (hereinafter "OBT") from TourOnline AG, Borsigstraße 26, 73249 Wernau, Germany (www.dirs21.de, hereinafter "TOAG") to enable online bookings of accommodation and other travel services and to process inquiries. ). As part of the OBT, TOAG processes the data as the responsible party. The information and provisions on data protection can be found in TOAG's data protection declaration for the OBT, which you can access at any time from the OBT or at www.dirs21.de/datenschutz.

Data security, data transmission, data evaluation

Protection of data through TLS or SSL on our website
For secure data transmission on the Internet, we use the hybrid encryption protocol Transport Layer Security (TLS, German Transport Layer Security), more widely known under the previous name Secure Sockets Layer Software (SSL). This software encrypts the information that you access or transmit.

Active Components
Some active components such as Javascript, Java applets or Active X controls are used on our websites. You can switch off this function by setting your Internet browser.
However, this deactivates functions that may be required for the website and the correct display of content is restricted or no longer possible.

server log
Every visit to the pages of this website is recorded and stored in the so-called server log files. This data is used exclusively for the technical analysis of server usage.
Specifically, the following data is collected:
Requesting host address (IP address anonymous, incomplete)
Date and time of retrieval
Name of retrieved file
HTTP status code
amount of data transferred
Website from which you visit us via the link (referrer URL)
Browser/operating system/interface
Information about the server service used
protocol version
This anonymously recorded data is stored separately from any personal data you may have provided and thus does not allow any conclusions to be drawn about a specific person. They will not be passed on to third parties unless a court decision orders them to be passed on. A transfer for commercial or non-commercial purposes does not take place.
We reserve the right to subsequently check this data if we become aware of specific indications of illegal use.

cookies
Our website does not use cookies.
Cookies are small text files that enable user-related information to be stored on the device via the browser. Our website does not use cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make offers more user-friendly, effective and secure. In general, you can set your browser so that no or only cookies are permitted for certain applications.

Linked third-party providers or components sometimes use cookies.
Most of the cookies used are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies make it possible to display information you have called up again in the browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of the application of linked third-party components may be restricted or unavailable.
Cookies that are required to carry out the electronic communication process or to provide certain functions you want (e.g. shop functions) are stored on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for technically error-free and optimized provision with the optional use of external services. Insofar as other cookies (e.g. cookies for analyzing your surfing behaviour) are stored, these are described in this data protection declaration tion treated separately.

Links to external providers
If there are links to websites of other providers, this data protection declaration does not apply to their content. The link is made either via a window integrated into our website (e.g. IFRAME) or to an external browser window. Which data the operators of these pages may collect is beyond the knowledge and sphere of influence of this website operator. Information can be found in the data protection information of the respective provider websites.

Plugins, tools, apps

Google Web Fonts
This site uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display text and fonts correctly.
For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website was accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offering. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR.
If your browser does not support web fonts, a standard font will be used by your computer.
You can find more information about Google Web Fonts at https://developers.google.com/fonts/faq
and in Google's privacy policy:
https://policies.google.com/?hl=de&gl=de

Google Maps
This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
In order to use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
Google Maps is used in the interest of an attractive presentation of our online offers and to make it easier to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR.
You can find more information on handling user data in Google's data protection declaration and terms of use: https://policies.google.com/?hl=de&gl=de

and the additional terms and conditions for "Google Maps" https://www.google.com/intl/de_de/help/terms_maps.html

Google Web Website Translator - Google Translate
This website uses the Google translator to automatically view content in other languages
For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website was accessed via your IP address. Google translator is used in the interest of presenting our online offer in other languages. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR.
Google's privacy policy and terms of use: https://policies.google.com/?hl=de&gl=de

Software plugins and apps on your end device
If services are activated on your end device (social media, messenger, apps for data analysis, browser plugins, etc.), we have no influence whatsoever on any data collection when you visit our website. As a rule, you must log out of such components or deactivate them in order to avoid data collection.

Disclaimer

Note for your own websites:
As a service provider, we are responsible for our own content on these pages according to Section 6, Paragraph 1 of the MDStV and Section 8, Paragraph 1 of the German Teleservices Act (TDG).
Despite careful, repeated checks, it cannot be ruled out that content is no longer up-to-date or that typographical errors have been made by mistake when creating content, that page content can no longer be called up, due to force majeure, failure of the data network or the network computer. In all these cases, the author is not obliged to provide constantly updated information on his own website and excludes any liability for topicality, accuracy and provision.
The Internet works as a decentralized network with temporary storage and transfer of temporary data. Despite the use of SSL encryption for the exclusion of manipulation, accidental falsification and the guarantee that only current data (e.g. old version still in temporary storage) is used on the connection route from provider to user, there is currently no complete guarantee. We therefore point out these system-related conditions as follows: You receive this data under the conditions of the Internet and the functionality and settings of the browser on your device. For the accuracy of the information and compliance with the original dates this reason, no guarantee can be given for the data.

Note on our links:
The respective provider and the author of the offer are exclusively responsible for the content of the pages to which we link externally. The linking of other websites is subject to change, as their content can be changed by third parties at any time. The statements made on external sites are solely the responsibility of the respective authors.
We do not endorse or identify with the content of the sites to which we link.

Copyright - right of use
The operators of the pages endeavor to always observe the copyrights, rights of use and personal rights of others or to use self-created and license-free works.
The content and works on these pages created by the site operators are subject to German copyright law. Third party contributions are marked as such.
The layout of the homepage, the graphics, images and texts used are protected by copyright. We assume no liability for any typographical errors or for the correctness of the entries.
The duplication, processing, distribution and any kind of utilization of the content of the website require the written consent of the respective author. Downloads and copies of our website are only permitted for private, non-commercial use.


Imprint / Privacy Policy / Disclaimer / Copyright - April 2023
German law applies exclusively.